These Terms of Service govern your use of the HIGHTECH UPSAO LLC website and any services provided under an applicable proposal, statement of work, order, or agreement.
Website use
You may use this website for lawful business purposes. You may not interfere with its operation, attempt unauthorized access, introduce malicious code, or misuse content, forms, or contact information.
Services and scope
Project scope, deliverables, responsibilities, timing, fees, payment schedules, acceptance criteria, and any service-specific terms will be stated in a written agreement. If these website terms conflict with a signed agreement, the signed agreement controls for that engagement.
Fees, billing, and cancellation
Fees and due dates are disclosed before work begins. Unless a written agreement says otherwise, approved work performed and non-cancellable third-party costs remain payable. Cancellation, refund eligibility, and rescheduling terms depend on the applicable project agreement and work completed. Contact us promptly with any billing concern so it can be reviewed.
Intellectual property
Each party retains ownership of materials it owned before an engagement. Ownership or licensing of project deliverables, software components, documentation, and third-party materials will be defined in the applicable written agreement. Website content, branding, and original materials are protected by applicable law.
Disclaimers and liability
We provide the website on an “as available” basis. Services are delivered with commercially reasonable care, subject to the terms of the applicable agreement. To the extent permitted by law, HIGHTECH UPSAO LLC is not liable for indirect, incidental, special, or consequential losses arising from website use.
Contact
For questions about these terms, email guillermo.hernandez@hightechgh.us or call +1 (302) 497-8229.